Client Support

DESIGN OFFICE HOURS:
Monday through Friday -9 am until 5pm EST 
Closed Holidays

• View our Scheduling Calendar.

SUPPORT TICKET SYSTEM (coming soon)

Printing & Saving Your Images:

When you receive a logo from Classic Creations, you will typically receive 2 files. The first will be a .jpg. While a .jpg has very good resolution for viewing online, it typically will not print as clearly as is desirable for your business cards, letterhead, etc. You will also receive either a .bmp (bitmap) or an .eps (encapsulated post script) file. These file types are for printing, and are scalable (resizable) and a very high resolution. In most cases, we prefer to send our clients the .eps file, but understand that not all programs are compatible with this type. If that happens to you, we will gladly send you a .bmp in it’s place.

High resolution files are typically large, and may use more resources on your hard drive than you’d like. It’s always a good idea to create a backup disc that contains your images. Purchase a CD containing your files.